Commercialization Roadmap
Whether you're pre-commercial or scaling a launched product, we design the technology roadmap that keeps your commercial operations ahead of the curve — platform-agnostic, budget-conscious, built to scale.
- Platform selection & vendor evaluation aligned to your stage and budget
- Pre-commercial CRM and data infrastructure planning
- MSL, field sales, and marketing technology architecture
- Integration roadmaps for third-party data sources
- Scalable solutions built to grow with your pipeline
CRM Migration & Platform Strategy
The life sciences CRM landscape is shifting. Whether you're migrating from a Legacy CRM — to Vault CRM or Salesforce Life Sciences Cloud — LifeSpan delivers a platform-agnostic assessment, migration strategy, and full end-to-end implementation.
- Full CRM functionality gap assessment against your target platform
- Customization mapping: existing configurations to new data models
- Migration from Legacy CRM → Vault CRM or Salesforce LS Cloud
- Data migration, org consolidation, and integration management
- User training, change management, and post-go-live support
CRM Implementation & Managed Services
From initial implementation to ongoing managed services, we support every aspect of your CRM — custom configuration, integrations, diagnostics, and long-term roadmap planning across Veeva CRM, Vault CRM, and Salesforce Life Sciences Cloud.
- Custom CRM configuration and third-party integration
- Smooth, low-disruption data migration processes
- Functional diagnostics and performance health checks
- CRM roadmap development aligned to your growth strategy
- Ongoing managed services, user training, and change management
Content Management Reengineering
We implement and optimize the technical infrastructure behind your content operations — across Veeva Vault PromoMats, MedComms, and QualityDocs. From lifecycle configuration tailored to your document types and domains to compliance validation and ongoing platform administration.
- Veeva Vault PromoMats, MedComms, and QualityDocs implementation and configuration
- Lifecycle setup for regulatory, promotional, and medical content by domain and business needs
- Content workflow architecture — approval chains, review cycles, compliance routing
- Digital asset management integration and legacy content migration
- GxP validation, 21 CFR Part 11 compliance, and audit readiness
Data Management
Build the technical data foundation your commercial and clinical operations depend on — from master data management and patient data implementations to third-party integrations and governance frameworks.
- Master data management (MDM) strategy, architecture, and implementation
- Patient data and patient services data management
- HCP/HCO data integration, normalization, and compliance
- Third-party integration services — ETL pipelines, API management, data orchestration
- Data quality governance, compliance frameworks, and audit readiness
Veeva Basics Implementation
NEWAs a certified Veeva Basics implementation partner, LifeSpan delivers rapid, pre-configured Vault deployments purpose-built for small to mid-sized life sciences companies — enterprise-grade capabilities, without enterprise timelines or costs.
- Pre-configured, locked-down Vault setup — dramatically reduced implementation time
- Veeva RIM, Veeva Clinical, and Veeva Quality Vaults available now
- Veeva Commercial - PromoMats
- Ideal for emerging pharma, biotech, and SMB life sciences organizations
- LifeSpan-guided onboarding, training, and ongoing support
Support Services
A flexible, enterprise-grade support model that grows with your organization — delivering faster resolution, better user experience, and increased productivity across your entire platform ecosystem.
- Full platform support from startup through scale
- Significant improvement in incident resolution times
- Innovation-first, best-in-class service delivery
- Actionable insights and lessons learned
- Environment and release management
- Team expertise built from real-world platform experience
- Enterprise know-how applied to organizations of any size
- Global deployment aligned to local regulatory requirements
- End-to-end ecosystem support across third-party integrations
- Proactive monitoring and environment management
- Hybrid support tiers that scale with your business
- Direct end-user support — no triaging through admin layers
- Multi-vendor partnerships to accelerate resolution
- L1 incident ownership from open to close
- Global field sales and field operations support coverage